摘要：目的 探讨人文医德建设在整个医疗服务过程中的重要性。方法 对我院2013～2015年卫计委第三方测评群众满意行风测评群众满意度调查等资料进行回顾性分析。结果 我院在省卫计委的17家直属医疗机构和4家中央在川医疗机构的总体得分排名中，连续3年排名第一。结论 医院不断加强人文医德建设，人文医德贯穿于医疗服务始终，可促进患者满意度提高。

    关键词：患者满意度；人文；医德

    From the Patients' Satisfaction about Humanities and Medical Ethics Construction

    LI Xiao-jun

    (Department of Personnel Office， Affiliated hospital of Sichuan Nursing Vocational College， Chengdu 610199，Sichuan，China)

    Abstract：Objective Discuss the importance of humanities and medical ethics construction in the whole process of medical services. Methods In our hospital from 2013 to 2015 who planning commission third-party evaluation satisfaction measurement of the enhancement of the masses satisfaction survey data were retrospectively analyzed. Results Our hospital medical institutions directly under the provincial planning commission of 17 and four in the central sichuan medical institution's overall score ranking ......