PDCA循环对提高门诊手术室护理质量的效果分析(1)
摘要：目的 探討运用PDCA循环对提高门诊手术室护理质量的效果。方法 按照国家卫生计生委三甲专科医院手术室管理要求及省级护理质量控制(以下简称质控)检查标准，拟定门诊手术室10项护理工作改进项，实行PDCA循环。结果 科室质控结果显示实施PDCA循环后门诊手术室的护理质量比实施前提高。手术患者身份识别标识不全、术前漏测患者体温、手术间术后整理不到位、健康指导不全、高危手术术后未访视、术后门诊病历遗留、手术安全核查不全、急救物资管理不到位、无菌物品的放置不规范、标本交接漏签名的情况比实施前减少；护理部质控显示实施PDCA循环后患者标识与沟通、手术室管理、急救车管理、标本管理、安全管理、患者满意度评分比实施前有所提高，差异有统计学意义(P<0.05)。结论 应用PDCA循环对提高门诊手术室护理质量质控有促进作用。
关键词：PDCA循环；门诊手术室；护理质量；分析
Abstract：Objective To explore the effect of using PDCA cycle to improve the quality of nursing in outpatient operation room.Methods In accordance with the requirements of the national health and Family Planning Commission， the operation room management requirements and the provincial nursing quality control (hereinafter referred to as quality control) inspection standards， to develop outpatient operation room 10 nursing work improvement items， the implementation of PDCA cycle.Results Departments of quality control results show that after the implementation of the PDCA cycle quality of nursing in the outpatient operating room than before the implementation of improved. Surgery patient identification mark， preoperative missed measure body temperature of patients， surgical operation after finishing is not in place， health guidance， after high-risk surgery no visit， postoperative left outpatient medical records， surgical safety verification， emergency materials management is not in place， sterile placement is not standardized， the specimen handover leakage signature less than before the implementation； Department of nursing quality control display after the implementation of the PDCA cycle patient identification and communication， management of the operating room， emergency vehicle management， sample management， safety management， patient satisfaction scores than before the implementation has provided High， the difference was statistically significant (P< 0.05). Conclusion The application of PDCA circulation can promote the quality control of nursing quality in outpatient operation room.
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Key words：PDCA cycle； Outpatient operation room； Nursing quality； Analysis
随着护理管理模式的更新，更注重质量过程的管理和改进，持续质量改进是现代护理管理的方法[1]。我院门诊手术室以计划生育及外科门诊手术为主，手术量大、时间短、周转快，导致护理工作存在不易改进项，影响护理质量。为提高护理质量，2014年护理部要求科室对难以改进的护理问题进行疏理，拟定改进项目进行PDCA循环，取得良好的成效，现报道如下：
1 资料与方法
1.1一般资料 收集我院2013年护理部及科室质控小组检查出的问题，对整改2次后仍未符合要求的列入改进计划，疏理出手术患者身份标识不全，术前漏测患者体温，手术间术后整理不到位，健康指导不全，高危手术术后未访视，术后门诊病历遗留，手术安全核查不全，无菌物品的放置不规范，标本交接漏签名，复苏囊放置位置未固定共10项护理改进项。
1.2方法
1.2.1计划(P) 质控小组收集2014年全年实施PDCA前的专科护理、消毒隔离及安全管理质控检查结果难以改进的项目，结合优质护理拟定改进项，遵循先易后难原则，确定改进顺序。2015年实施PDCA后科学合理的制定相应的可量化的控制标准，并确保该标准简单可行，改进措施落实到责任人或岗位，以便于质控小组进行监督实施。, 百拇医药(谭周敏 罗小菊)
关键词：PDCA循环；门诊手术室；护理质量；分析
Abstract：Objective To explore the effect of using PDCA cycle to improve the quality of nursing in outpatient operation room.Methods In accordance with the requirements of the national health and Family Planning Commission， the operation room management requirements and the provincial nursing quality control (hereinafter referred to as quality control) inspection standards， to develop outpatient operation room 10 nursing work improvement items， the implementation of PDCA cycle.Results Departments of quality control results show that after the implementation of the PDCA cycle quality of nursing in the outpatient operating room than before the implementation of improved. Surgery patient identification mark， preoperative missed measure body temperature of patients， surgical operation after finishing is not in place， health guidance， after high-risk surgery no visit， postoperative left outpatient medical records， surgical safety verification， emergency materials management is not in place， sterile placement is not standardized， the specimen handover leakage signature less than before the implementation； Department of nursing quality control display after the implementation of the PDCA cycle patient identification and communication， management of the operating room， emergency vehicle management， sample management， safety management， patient satisfaction scores than before the implementation has provided High， the difference was statistically significant (P< 0.05). Conclusion The application of PDCA circulation can promote the quality control of nursing quality in outpatient operation room.
, http://www.100md.com
Key words：PDCA cycle； Outpatient operation room； Nursing quality； Analysis
随着护理管理模式的更新，更注重质量过程的管理和改进，持续质量改进是现代护理管理的方法[1]。我院门诊手术室以计划生育及外科门诊手术为主，手术量大、时间短、周转快，导致护理工作存在不易改进项，影响护理质量。为提高护理质量，2014年护理部要求科室对难以改进的护理问题进行疏理，拟定改进项目进行PDCA循环，取得良好的成效，现报道如下：
1 资料与方法
1.1一般资料 收集我院2013年护理部及科室质控小组检查出的问题，对整改2次后仍未符合要求的列入改进计划，疏理出手术患者身份标识不全，术前漏测患者体温，手术间术后整理不到位，健康指导不全，高危手术术后未访视，术后门诊病历遗留，手术安全核查不全，无菌物品的放置不规范，标本交接漏签名，复苏囊放置位置未固定共10项护理改进项。
1.2方法
1.2.1计划(P) 质控小组收集2014年全年实施PDCA前的专科护理、消毒隔离及安全管理质控检查结果难以改进的项目，结合优质护理拟定改进项，遵循先易后难原则，确定改进顺序。2015年实施PDCA后科学合理的制定相应的可量化的控制标准，并确保该标准简单可行，改进措施落实到责任人或岗位，以便于质控小组进行监督实施。, 百拇医药(谭周敏 罗小菊)