作者简介：周志彬(1983.1-)，男，广西河池人，本科，工程师，主要从事医院信息化建设

    通讯作者：张刚(1980.7-)，男，广西贵港人，本科，高级工程师，主要从事医院信息化建设

    摘要：因国家在政策上持续推进全民参保、跨省异地医保结算，区内外大多数医院客观上都存在医保结算窗口外患者排长队，窗口压力大，人力资源紧张的问题；主观上，群众希望有更多的医保结算途径和方式。本文以群众自助医保结算需求为导向，探索欠发达地区医保结算新模式，优化智慧医院服务流程，以实现 “一站式”自助医保结算系统的构建与应用，为居民的就医结算提供便利。

    关键词：自助医保结算；智慧医院服务；流程优化；医保支付

    中图分类号：R197" " " " " " " " " " " " " " " " " 文献标识码：B" " " " " " " " " " " " " " " " nbsp; DOI：10.3969/j.issn.1006-1959.2024.03.014

    文章编号：1006-1959(2024)03-0073-06

    Construction and Application of Hospital Self-service Medical Insurance Settlement System

    ZHOU Zhi-bin1，ZHANG Gang1，YANG Gui-xiong1，WU Zhi-jin1，WU Hui-hu2

    (Department of Information1，Department of Finance2，Guigang City People 's Hospital，Guigang 537100，Guangxi，China)

    Abstract：As the country continues to promote universal participation in insurance and cross-province and cross-region medical insurance settlement in policy ......