中图分类号：R197 文献标识码：A文章编号：1006-1959(2025)09-0059-05

    Abstract：ObjectiveTaalyetheuseandpereiedexperienceofInteemedicalcarefoutpatientsinpublicospitals，andtoprovide strategicugetfopingilstedicaltdgitdicalxpeetsl 2022toFebraryontplngetodasuedtotainhawareusetsdrceiedexpereceof6titsin tertaryospitalinngitouguestioieredesiptiveaalysisRsultstpatitsartiipatedins younger and more educated.The awareness rate of Internet policy among outpatients was 5 4 . 6 4 % ，and the awareness rate of service was 4 8 . 9 3 % . The utilization rate of pre-diagnosis appointment and in-diagnosis examination appointment( 8 8 . 9 3 % )was the highest，and the utilization rate of medication guide and drug delivery，telemedicine and expert online consultation (6.79 % )was the lowest.The perceived experience of accessibilityis atamediuleveltedepecfrielatieltpiedxpeofcqsiioisrentdal satifactioisanuperiddleevel.Cocusioeseletiodusefeetmdicalservicefooupatitsareotacedtet medicalservicstilldtfpodittsdicalsinfatiitdprovintt Weshouldadretoittedproeatintwarededicalxpirovidsoadliagosisdrt services，and consolidate patient information security. ......