优质护理提高肾内科患者满意程度的效果
【摘要】目的探讨推进优质护理服务的方法,旨为患者提供人性化服务,进而提高患者的满意度。方法实施提高护理人员的思想意识,树立陪而不护的理念,借鉴他人的经验,采取无缝隙的工作制度,实行个性化排班,实施垂直管理和护理绩效考核与晋升评优挂钩等措施。本文主要对优质护理提高肾内科患者满意程度的效果进行分析。【关键词】基础护理;优质护理;满意度
Abstract:Objective:objectivetostudythemethodofadvancingthequalityofnursingservice,aimedtoprovidethehumanizedserviceforpatients,andimprovethepatient'ssatisfaction.Implementationmethodtoimprovenursingstaff'sideology,theideaofaccompanywithoutprotectionfromtheexperienceofotherstakeseamlessworkingsystem,implementsthepersonalizedscheduling,implementtheverticalmanagementandperformanceassessmentandpromotionassessmentlinknursingmeasures.Inthispaper ......
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