病房护理管理对患者满意度的影响
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【中图分类号】R47 【文献标识码】A 【文章编号】1672-3783(2010)07-0045-02
【摘要】 目的:探讨病房护理管理在患者满意度中的作用。方法:选我院同期住院治疗的100名患者,将其分为A、B两组,每组50名,A组应用常规护理,B组行加强病房护理管理护理,对比观察两组应用后患者的满意率。结果:A组50例患者中,38例(76.00%)十分满意;B组50例患者中,48例(96.00%)十分满意,两组比较,差别有统计学意义(P<0.05)。结论:病房护理管理能提高患者对护理服务的满意度,有一定的临床推广应用价值。
【关键词】病房护理管理满意度临床研究
[abstract]purpose: Explore sickroom nursing management in patients with satisfaction. Methods: Choose from tifert's 100 patients treated in hospital, which is divided into A, B two groups, and 50, A group of conventional care group B did strengthening sickroom nursing management, compared two groups of patients after application of satisfaction.Consequence: A group of 50 patients (38 cases), 76.00% very satisfactory, B group of 50 cases, 48 patients (96.00%) very satisfied, two groups, the difference was statistically significant (P < 0 ......
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