【摘 要】目的：探讨人文关怀在门诊护理中的应用价值。方法：选择2017年2月至2018年2月在我院门诊就医的70例患者作为研究对象，采用随机的方法分为对照组和观察组，每组35例。对照组给予常规护理措施，观察组在常规护理的基础上增加人文关怀。观察两组护理效果，对比两组护理满意度。结果：观察组护理满意度为94.3%，显著高于对照组74.3%，组间比较差异有统计学意义(P<0.05)。结论：人文关怀在门诊护理中应用效果显著，护患关系得到缓解，大大提升了护理满意度，值得临床推广应用。

    【关键词】人文关怀;应用效果;患者满意度;护理

    Abstract Objective：To explore the application value of humanistic care in outpatient nursing. Methods：70 out-patients from February 2017 to February 2018 were selected as the study subjects. The patients were randomly divided into control group and observation group with 35 cases in each group. The control group was given routine nursing measures ......