【摘 要】目的：研究护理风险细节管理对于降低急诊护理缺陷以及提高患者满意度的影响。方法：本次所选研究对象均为我院急诊本部和新院区收治的患者70例，将其中本部施予常规护理风险管理的35例为常规组，另新院区强化护理风险细节管理的35例为护理组，对比两组护理效果及其对急诊护理缺陷、患者满意度等的临床影响。结果：护理组护理后护理缺陷发生率显著低于常规组(P<0.05)，护理组护理操作能力、药物风险管理、护理记录规范等评分显著高于常规组(P<0.05)，且护理组护理后的总满意度显著高于常规组(P<0.05)。结论：护理风险细节管理有利于降低急诊护理缺陷率，进而提高患者的护理总满意度，具有较高的临床应用价值。

    【关键词】护理风险细节管理；降低；急诊护理缺陷；提高；患者满意度

    【中图分类号】R47 【文献标识码】A 【文章编号】1672-3783(2018)04-0015-02

    【Abstract】Objective： To study the effect of nursing risk detail management on reducing nursing defects and improving patient satisfaction in emergency care. Methods： The selected subjects were all 70 patients admitted to our emergency department and new hospital. 35 patients who were given routine nursing risk management in our department were in the routine group ......