流程责任小组对手术室护理服务水平的影响
何红 占晓兰[摘要] 目的 探讨流程责任小组对手术室护理服务水平的影响。 方法 连续纳入2011年10月~2013年10月择期手术成人患者208例。以2012年10月前(包括10月)112例患者为对照组,采用传统手术室护理模式;以2012年10月后96例患者为研究组,采用流程责任小组护理模式。进行护理质量评价、满意度调查、不良事件统计。 结果 护理质量评分结果显示,研究组各项得分均高于对照组,除了在患者反应性方面,其他9个方面差异均有高度统计学意义(P 0.05)。 结论 流程责任小组能够显著提高手术室护理服务水平。
[关键词] 流程;责任小组;手术室
[中图分类号] R473 [文献标识码] A [文章编号] 1673-7210(2015)05(b)-0136-04
Influence of group based accountability nursing system on nursing service quality in operation room
HE Hong ZHAN Xiaolan
Operating Room, the Third People's Hospital of Haikou City, Hai'nan Province, Haikou 571100, China
[Abstract] Objective To study the influence of group based accountability nursing system on nursing service quality in operation room. Methods 208 cases of patients who underwent operation from October 2012 to October 2013 were collected. 112 patients who admitted into hospital before October 2012 (inculding October) were included as control group, and given traditional operating room nursing mode; while the other 96 patients who admitted into hospital after October 2012 were included as study group ......
您现在查看是摘要页,全文长 11482 字符。