护士自尊和护士长服务型领导对病人抱怨与护士自我牺牲行为的中介调节作用
调节效应,中介效应,护理
The mediating and moderating effects of nurses′ self-esteem and head nurses′ servant leadership on patients′ complaints and nurses′ self-sacrificing behavior
LIU Liqin，JIN Leyi，ZHOU MingjianThe First People′s Hospital of Yangquan，Shanxi 045000 China
Corresponding Author ZHOU Mingjian，E-mail：mngzmj@163.com
Keywords patient complaints;nurses′ self-esteem;self-sacrificing behavior;head nurses′ servant leadership;mediating effect;regulating effect;nursing
摘要 目的：分析病人抱怨对护士自我牺牲行为的影响 ......
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