【摘 要】目的：消毒供应中心下收下送工作中存在的问题，提出改进措施。方法 对下收下送工作中存在的问题，质控组成员进行分析讨论，查找原因，提出通过转变服务观念，合理利用人力资源，完善下收下送工作流程等措施，让下收下送工作贴近临床。结果 完善下收下送工作流程、提高工作质量和效率，为临床科室提供有力后勤保障。

    【关键词】下收下送；存在问题；改进

    【 abstract 】 objective：disinfection supply center to accept send work problems，improvement measures are proposed.Method to take to send the problems existing in the work，this paper discusses the quality control team to find the reason，put forward by changing the service idea，rational utilization of human resources，improve the measures such as to accept to send the working process ......