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Learning from failed health reform in Uganda
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     1 National Council for Children, PO Box 21456, Kampala, Uganda sokuonzi@infocom.co.ug

    Evaluation of health care in developing countries from a Western perspective is masking the failures of market based reforms

    Introduction

    User fees were introduced as one of the key methods to finance the health reforms. The first formal attempt to introduce user fees failed in 1990, which led to fees being charged illegally on an ad hoc basis by health workers. In 1993, user fees were universally introduced as a condition for getting a World Bank loan.

    User fees were expected to generate resources, promote efficient use of these resources, and improve the quality and equity of health services. Unfortunately, this did not materialise. The funds generated were typically less than 5% of total expenditure for most hospitals and health districts and they had little or no effect on the quality or efficiency of services. Furthermore, their introduction was associated with a dramatic drop in take up of health services.5 User fees were abolished in 2001, largely in response to the findings of the World Bank's first Participatory Poverty Assessment Report (1999), which sparked an outcry about lack of access to health care and deteriorating standards of care.6 A definitive study that proved fees had not achieved their aim was published in 2004.7

    The government set an unrealistically low ceiling on health and social welfare expenditure. For example, a realistic annual budget for a large teaching hospital in 1996 was 30bn shillings (£10m, $17m, 13m) but the ceiling was set at 12.26bn in 1996, 8.87bn in 1997, and 13.28bn in 1999. Given the rise in inflation over this time, expenditure on health services (particularly on hospitals) was effectively held constant8 and yet the population was growing at a rate of 3% a year.8

    Introducing "user fees" in Uganda adversely affected uptake of health services

    Credit: SEAN SPRAGUE/PANOS

    Effect of the reforms

    The World Bank and other institutions that advocate market style healthcare reforms typically emphasise the success of the organisational change and understate their adverse effects on health and social welfare. For example, increasing global life expectancy is cited as evidence of improved global health and welfare.14 15 Poverty, it is claimed, has been reducing, and inequity does not exist (if equity is the same as equal opportunity).15 16 When inequity is acknowledged, it is portrayed as necessary for economic growth and social mobility.17

    In Uganda, both the justification for, and the effect of, market based health reform has been questionable. Poverty, which should include lack of access to basic social services, has become synonymous with income poverty, which is said to have reduced.11 Yet access to basic health care and the quality of services have largely remained low or even worsened (table 1).

    Ministry staff and expatriate technical advisers have cited the reduced prevalence of HIV and AIDS (from 30% in 1990s to 4.1% 2004)18 and the increased use of outpatient services as evidence for the effectiveness of health sector reforms. Yet the reduction in HIV and AIDS was due to a political strategy of openness and massive public education; it had little to do with health sector reforms. The doubling of outpatient attendance was due to the abolition of user fees not their inception.

    Increasingly, donor governments in the West demand to see clear benefits from the external aid they provide. To meet this demand technical advisers now use short term surrogate output indicators such as the number of health related radio messages broadcast, the number of health workers trained, the level of the budget funded, and the availability of district health plans. This effectively hides the reality of massive failures in health and social welfare.

    Some would like to blame the poor health and social welfare status of the majority of the population in Uganda on AIDS and the war. But arguably these cannot account for the evident failure of individual health reform strategies. Besides, the effect of AIDS on infant mortality is not significant.19 Furthermore, other countries that are also experiencing a protracted civil war, such as Sri Lanka, have maintained good social welfare through a non-market based health system.20

    What can be learnt from the market reform experience?

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