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Impact of counselling on careseeking behaviour in families with sick children: cluster randomised trial in rural India
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     1 Child Health Program, Action Research and Training for Health (ARTH), 39 Fatehpura, Udaipur, India 313004, 2 Department of Child and Adolescent Health and Development, World Health Organization, CH1211 Geneva, Switzerland, 3 Department of Infectious and Tropical Diseases, London School of Hygiene and Tropical Medicine, London WC1E 7HT

    Correspondence to: P Mohan pmohan@unicef.org

    Abstract

    Delays in seeking appropriate care, and not seeking care at all, contribute to the large number of child deaths in developing countries.1-4 Existing interventions could prevent many deaths in children if they presented for appropriate and timely care.5 Improving families' careseeking behaviour could contribute significantly to reducing child mortality in developing countries. The World Health Organization estimates that seeking prompt and appropriate care could reduce child deaths due to acute respiratory infections by 20%.6

    The integrated management of childhood illnesses (IMCI) strategy, besides improving providers' skills in managing childhood illnesses, aims to improve families' careseeking behaviour. Health workers are trained to teach mothers about danger signs and counsel them on the need to seek care promptly if these signs occur.7

    Interventions to improve careseeking have been proposed, but their impact has not been evaluated. This trial assessed whether training healthcare providers in counselling and communication improves the careseeking behaviour of families that subsequently consult them.

    Subjects and methods

    Of 2460 eligible children seen at primary health centres, at least one follow up home visit was completed for 2280 (93%; range 89 to 258 per centre). Follow up was similar in the intervention and control groups (1163/1248, 93%, and 1117/1212, 92%). Of children completing at least one visit, 894 (77%) in the intervention and 914 (82%) in the control group completed all six visits (fig 1). The mean numbers of completed visits were 5.5 in the intervention and 5.6 in the control group.

    Fig 1 Flow of participants through trial. PHC=primary health centre

    Children in the intervention group were slightly younger than those in the control group (mean 1.26 v 1.44 years) (table 1). A higher proportion of intervention children came from the scheduled caste or tribes. Mothers in the intervention group were less likely to be literate than their control counterparts, but tended to be less poor. Control children lived further away from the primary care facility at which they were enrolled but were more likely to have been born in a hospital than the intervention children. (When possible, we controlled for these characteristics in analyses of the impact of the intervention.) Immunisation coverage, median number of live children, experience of previous child death, and presence of the father in the household were similar in the two groups.

    Table 1 Baseline social, economic, family, and demographic characteristics. Values are numbers (percentages) of children unless stated otherwise

    Impact of the intervention

    Doctors' counselling performance

    One month after training, doctors in the intervention group performed better on all the measured aspects of performance (table 2). They counselled the mothers more often concerning feeding and careseeking and asked open ended questions to check their understanding more often than doctors in the control group. They also seemed to perform better with respect to other aspects of communication, though observed differences were compatible with chance. Six months after training, the performance of the intervention group on several behaviours had declined substantially (fig 2).

    Table 2 Communication and counselling performance of doctors one month after training. Values are numbers (percentages) of doctors unless stated otherwise

    Fig 2 Counselling performance of intervention doctors at one month and six months

    Mothers' recall of counselling

    At the first follow up home visit, mothers were asked about their interaction with the doctor during the consultation. More mothers in the intervention group than in the control group reported that the doctor had explained one or more target signs (table 3). A high proportion reported that the doctor had given them a child health card, and most of them could produce the card.

    Table 3 Mothers' recall, at one month, of counselling by doctors during initial consultation. Values are numbers (percentages) unless otherwise stated

    Mothers' perceptions of appropriate care

    At the first follow up visit, mothers were also presented with three scenarios concerning sick children with danger signs, and asked to indicate what they would do in such circumstances. Intervention group mothers indicated more often than control group mothers that they would seek care from an appropriate provider promptly (29% of 3420 scenarios v 12% of 3330 scenarios; P = 0.005).

    Careseeking behaviour

    During the follow up period, 2851 episodes of child illness were reported by mothers in the intervention group and 2654 in the control group (mean 2.45 in intervention group v 2.38 in control group). In a high proportion of these episodes mothers in both groups reported seeking care outside the home (table 4). In about half of all episodes, the child was reported to have been taken to the primary health centre or another appropriate provider. Intervention group mothers reported seeking care from an appropriate provider promptly (within 24 hours of recognition of the illness) more often than control group mothers (P = 0.02).

    Table 4 Comparison of intervention and control groups with respect to careseeking behaviour for reported child illness episodes during the six month follow up period. Values are number (percentage) of episodes unless otherwise stated

    Mothers in both groups reported the presence of one or more danger signs in 19% of all illness episodes (intervention group 543, control group 513). Intervention group mothers perceived 49% (268) of these illness episodes as serious and control group mothers perceived 41% (210) as serious (P = 0.26). Mothers in both groups reported seeking care outside the home in more than 90% of these episodes. A higher proportion of intervention group mothers reported seeking care from an appropriate provider than control group mothers (65% (353) v 57% (290); P = 0.03) and reported seeking appropriate care promptly (15% (84) v 10% (51); P = 0.07).

    Discussion

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